🎟️ General Info

Q: What is Dark Castle Haunted Attraction?
A: Dark Castle is a haunted house and scream park in Elgin, South Carolina. We offer three terrifying attractions, immersive sets, live actors, and spine-chilling thrills designed to scare and entertain all night long.

Q: Where is Dark Castle Haunted Attraction located?
A: You’ll find us at 2076 Highway Church Road, Elgin, South Carolina β€” just 15 minutes northeast of Columbia.

Q: What are your hours of operation?
A: We open at 7:00 PM on event nights. The box office closes 15 minutes before the posted closing time. Check our calendar or social media for specific dates and end times.

Q: What are your ticket prices?
A:

  • General Admission starts at $30
  • RIP Tickets start at $50 and include:
    • Fastpass entry to all 3 attractions
    • Exclusive access to the RIP Room with behind-the-scenes scares
    • A Dark Castle souvenir

Q: How can I buy tickets?
A: Tickets can be purchased ahead of time on our website or at the box office during hours of operation. We accept cash and card (note: the card processor adds a small fee). The box office closes 15 minutes before the haunt ends.

Q: What time can I arrive?
A: You can arrive anytime between 7:00 PM and 15 minutes before posted closing time. You must be inside the gates at least 15 minutes before closing to ensure you can experience all three attractions.


😱 Experience & Attractions

Q: How scary is Dark Castle?
A: Dark Castle is designed to be an intense, full-sensory haunted experience. We use sound, lighting, actors, and environments to create terrifying fun. It may be too intense for young guests or anyone sensitive to scares.

Q: Are the actors allowed to touch you?
A: No. Our actors will not touch you β€” and guests are not permitted to touch the actors or props. You may get close, but we keep it hands-free for everyone’s safety.

Q: What attractions are included?
A: Your ticket includes access to all three haunted attractions at Dark Castle. RIP ticket holders also get fastpass access and RIP Room privileges.

Q: Do you use strobe lights or fog?
A: Yes. Expect strobe lighting, fog, loud sounds, darkness, and other sensory effects. Guests with epilepsy, asthma, or other health conditions should use caution.


πŸ§Ÿβ€β™‚οΈ Age & Guest Info

Q: Is Dark Castle appropriate for kids?
A: We recommend our attractions for ages 12 and up. However, anyone age 16 or under must be accompanied by a guardian through the events. Parents should use discretion when bringing younger guests.

Q: Can I bring a baby or stroller inside?
A: No. Our attractions are not safe or suitable for infants, toddlers, or strollers.

Q: Is it safe for pregnant guests or people with medical issues?
A: We do not recommend our attractions for pregnant guests or anyone with heart conditions, mobility issues, seizure disorders, or other serious medical concerns.


πŸš— Parking & Entry

Q: Is there parking at Dark Castle?
A: Yes! We offer free on-site parking, and staff will direct you to overflow lots on busy nights.

Q: What should I bring with me?
A: Bring your ticket (printed or digital), a valid ID, and dress for the weather. We highly recommend closed-toe shoes.


⚠️ Rules & Policies

Q: Is Dark Castle wheelchair accessible?
A: The indoor haunt is wheelchair accessible, and we want everyone to have a spooky good time. We recommend calling ahead so we can make sure our team is prepared to assist you.

Q: Can I wear a costume or mask to Dark Castle?
A: You can dress up, but full-face masks, costume weapons, or anything that could pose a safety concern are not allowed.

Q: What if it rains?
A: We operate rain or shine! However, in cases of severe weather, we may delay or close for safety. Check our social media for real-time updates.

Q: Are there refunds if I get scared and leave early?
A: Nope! Once you’re in, you’re in β€” we do not offer refunds if you choose not to finish the experience.


πŸ•ΈοΈ Other Questions

Q: Do you offer group rates or party bookings?
A: Yes! We offer discounts for large groups and can host private events. Contact us for availability and pricing.

Q: How can I volunteer or work at Dark Castle?
A: We’re always looking for creatures of the night! Visit our Join the Team page to apply and become part of the scare crew.

Q: How can I get in touch with you?
A: Use our contact form on the website or message us on Facebook or Instagram. We do our best to respond within 24 hours.